Shipping Information
Last updated: June 22, 2026
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates & Delivery Estimates
| Destination | Estimated Delivery | Shipping Cost |
|---|---|---|
| Domestic | 5–8 business days | Calculated at checkout |
| International | 10–20 business days | Calculated at checkout |
Delivery delays can occasionally occur due to customs processing, carrier delays, or other circumstances beyond our control.
Order Tracking
Once your order ships, you will receive a shipping confirmation email containing your tracking number, which will be active within 24–48 hours.
Customs, Duties & Taxes
VELESEY is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Lost or Stolen Packages
VELESEY is not liable for products lost or stolen in transit once tracking confirms delivery to the address provided at checkout. Please double-check your shipping address before completing your order.
Questions
If you have any further questions, please contact us at support@velesey.com.